Fair Billing Policy

Our mission at Healthstar is to make access to healthcare services affordable for everyone, which means you should only have to pay for services that you find valuable. If Healthstar was not what you expected and you want to cancel your membership simply fill out the cancellation form by clicking on the button below. 

 

Monthly Subscriptions

Cancel at anytime

Refunds

We do not provide refunds for monthly subscriptions, however when you cancel you will not be billed for any upcoming months. You must cancel before your next monthly payment is due to avoid that months charge. 

Annual Subscriptions

Cancel at anytime

Refunds

Refunds will only be provided if you have not used any Healthstar services. Healthstar Services include: Wellness visits, Virtual Clinical Visits, Lab testing services, biometric testing, and radiology tests. 

 

Once you have canceled your subscription you will still have access to any prior lab data and prior recommendations, however any services included with the plan or discounts associated with that plan type will no longer be available, which may include:  Lab testing, Biometric Testing, discounted Healthstar Virtual Clinic visits, access to discounted lab tests, and discounted biometric testing. You can always reactivate your account at anytime to start enjoying these great benefits again.